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Dark Patterns: Past, Present, and Future: The evolution of tricky user interfaces

Author(s): Narayanan, Arvind; Mathur, Arunesh; Chetty, Marshini; Kshirsagar, Mihir

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Abstract: Dark patterns are an abuse of the tremendous power that designers hold in their hands. As public awareness of dark patterns grows, so does the potential fallout. Journalists and academics have been scrutinizing dark patterns, and the backlash from these exposures can destroy brand reputations and bring companies under the lenses of regulators. Design is power. In the past decade, software engineers have had to confront the fact that the power they hold comes with responsibilities to users and to society. In this decade, it is time for designers to learn this lesson as well.
Publication Date: 2020
Citation: Narayanan, Arvind, Arunesh Mathur, Marshini Chetty, and Mihir Kshirsagar. "Dark Patterns: Past, Present, and Future: The evolution of tricky user interfaces." Queue 18, no. 2 (2020): pp. 67-92. doi:10.1145/3400899.3400901
DOI: 10.1145/3400899.3400901
ISSN: 1542-7730
Pages: 67 - 92
Type of Material: Journal Article
Journal/Proceeding Title: Queue
Version: Final published version. Article is made available in OAR by the publisher's permission or policy.

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